Need help with your WALK FRESH order? We’re here to keep things simple.
Whether you need help with an order, delivery update, product usage, bulk purchase or retail enquiry, you can contact us directly.
Customer Support
Phone/WhatsApp: +91 9620184930
Email: hello@walkfresh.in
Support Hours: 10:00 AM – 6:00 PM, Monday to Saturday
Please keep your Order ID ready when contacting us so we can help you faster.
Order Related Help
Contact us if you need help with:
- Order confirmation
- Payment status
- Delivery update
- Address correction before shipping
For damaged, leaked, or wrong products, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.
Product Usage Help
If you are unsure how to use WALK FRESH products, contact us before using them on delicate materials.
We recommend testing the product on a small hidden area first, especially on suede, nubuck, unfinished leather or sensitive fabric materials.
Bulk Orders & Retail Enquiries
For enquiries, bulk orders, reseller enquiries or retail partnerships, contact us on WhatsApp.
WhatsApp: +91 9620184930
Response Time
We usually respond within 24 working hours. During high order volume, response time may be slightly longer.
Thank you for choosing WALK FRESH.